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  • <strong>Leadership</strong>

    Leadership

    Building a Network of Leading Professionals

  • <strong>The BrightServ Team</strong>

    The BrightServ Team

    Knowledge and Experience

  • <strong>Customer Satisfaction</strong>

    Customer Satisfaction

    Developing and Implementing Programs

Providing the Best Leadership and Customer Service on Every Project

Our management staff has a broad depth of industry knowledge and experience with backgrounds in property and casualty insurance, material manufacturing and distribution, construction and insurance restoration. We understand the balance between industry requirements versus the business needs of a contractor to acquire new jobs, and that any successful program must be a win for all participants. Clients should reduce costs and improve performance while Contractor participants receive a steady flow of business.

  • Dan Gonzalez

    Dan Gonzalez

    Claims Manager

    Dan joined BrightServ in November of 2014 and is responsible for overseeing the day-to-day claims operations of the Managed Repair Program. Dan has 16 years of property and casualty insurance claims experience overseeing residential and commercial losses as a both field adjuster and manager at American Family and Encompass , where he participated in the successful implementation of the company's managed repair program. Dan is a former U.S. Marine who graduated from Park University and received his Master’s in Business Administration from the University of Georgia’s Terry College of Business.

  • Dan Stilb

    Dan Stilb

    QA & Training Manager

    Dan joined the BrightServ in 2016 as Quality Assurance and Training Manger. He is responsible for the overall design and management of the Quality Assurance process and training programs for Program Contractgors and BrightServ staff. Dan has 7+ years experience in vendor management and quality assurance. His experience in lean implementation practices and process improvement has made him a great fit for BrightServ. Dan graduated with a BA in Psychology from The State University of New York at Geneseo and a BS in Industrial Engineering from Southern Polytechnic State University.

  • Ted Vibbert

    Ted Vibbert

    Senior VP Information Systems

    Ted joined BrightClaim in 2004 and is responsible for the overall design and implementation of the company’s IT infrastructure. Ted has over 15+ years’ experience in software design and development. His background includes work in the construction, property insurance, and warranty inspection fields. Ted has supervisory experience where he managed a number of Class Action and Warranty Inspection programs relating to plumbing and other building products and has been able to leverage his practical field experience to oversee development teams managing BrightClaim’s core systems accessed by 1,000’s of users on a daily basis.

Have Questions?

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  • Contact Us
  • or Give Us a Call at: 888-600-5746